This is applicable if you are using our services:
We here at Innovatron Technologies, value your privacy and take serious measures in protecting your personal information and have hence updated our privacy policy to make it GDPR compliant.
This privacy policy provides you with details of how we collect and process your personal data through your use of our website (www.Innovatrontechnologies.com)
By providing us with your data, you warrant to us that you are over 13 years of age.
Innovatron Technologies, is the data controller and processor, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).
We recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat user information we collect on our website (www.Innovatrontechnologies.com) and other offline sources. This privacy policy applies to current and former visitors to our website (www.Innovatrontechnologies.com) and to our online customers. By visiting and/or using our website, you agree to this privacy policy.
Innovatron Technologies, an Indian Limited Liability Partnership registered under the LLP act 2008, having its registered office at
Unit 101, Oxford Towers,
139 , HAL , Old Airport Rd,
Kodihalli, Bengaluru – 560008,
Karnataka
2.1 Contact information:
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
2.2 Information you post:
We collect information you post in a public space on our website (www.Innovatrontechnologies.com) or on a third-party social media site belonging to www.Innovatrontechnologies.com
2.3 Demographic information:
We may collect demographic information about you, your business and business needs, events you like, events you intend to participate in, conference tickets you buy, or any other information provided by you during the use of our website (www.Innovatrontechnologies.com). We might collect this as a part of a survey also.
2.4 Other information:
If you use our website (www.Innovatrontechnologies.com), we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website (www.Innovatrontechnologies.com), pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
3.1 We collect information directly from you
For example, if you use an integrated social media feature on our website (www.Innovatrontechnologies.com) the third-party social media site will give us certain information about you. This could include your name and email address.
3.2 We collect information from you passively
We may use other tracking tools like Google, Web Analytics, LinkedIn, Browser Cookies or other external websites for collecting information about your usage of our website (www.Innovatrontechnologies.com).
3.3 We get information about you from third parties
We may collect demographic information about you, your business and business needs, events you like, events you intend to participate in, conference tickets you buy, or any other information provided by you during the use of our website (www.Innovatrontechnologies.com). We might collect this as a part of a survey also.
4.1 We use information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our website (www.Innovatrontechnologies.com) registration for free trial or for other promotional purposes including sending newsletters.
4.2 We use information to respond to your requests or questions
We might use your information to confirm your purchase of service, free trial, registration for an event or contest.
4.3 We use information for security purposes
For example, if you use an integrated social media feature on our website (www.Innovatrontechnologies.com) the third-party social media site will give us certain information about you. This could include your name and email address.
4.4 We use information for marketing purposes
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy our services we enrol you in our newsletter automatically. We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase. We use information as otherwise permitted by law.
We share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this.
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
6.1 Roles
We might use the information you provide to contact you for confirmation of a purchase on our website (www.Innovatrontechnologies.com), registration for free trial or for other promotional purposes including sending newsletters.
The regulation distinguishes two main types of entities:
Data Controller & Processor
Personal Information like name, email, contact no. of clients, prospective clients who either email us, request for demo.
Data Processor
Customer Data
Any data stored by our customers in their ERP Next account, they are the database owner and become the Data Controller for it. We only act as the Data Processor
None
Self-hosted/On-Premise
Open Source users using ERPNext for their organization on their own server.
We only store the information necessary for billing and contact purposes. This will include the following:
– Your Name (of course)
– Your Email ID
– Phone number of the primary contact person (if shared by the user)
We also store all the data that is requested from you when you request a demo.
Any personal information received will only be used to reply to your queries or fix your bugs (and occasionally send Newsletters which you can opt out of). We do not and never will sell or redistribute your information to any third party.
We do track your visits to the website through Google Analytics. This data is collected anonymously and viewed in an aggregated form to understand the user behaviour across companies. The kind of queries we engage with here are like what is the most used transaction in ERPNext, or what do most users do after making a Sales Invoice.
We do not sell your data but for your peace of mind you can request to delete your data from our systems. You can mail us at support@innovatrontechnologies.com for data deletion request.
Please note that we can’t delete certain details related to billing for legal and auditing purposes.
You can opt out of receiving or Unsubscribe our marketing emails. To stop receiving our promotional emails, please email support@innovatrontechnologies.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases of services.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at support@innovatrontechnologies.com. We will promptly correct any information found to be incorrect.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us.
Our full details are:
Full name of legal entity: Innovatron Technologies,
Grievance Officer: Mr.Mukund Krishnan
Email address: info@innovatrontechnolgies.com/ Support@innovatrontechnologies.com
Postal address:
Unit 101, Oxford Towers,
139 , HAL , Old Airport Rd,
Kodihalli, Bengaluru – 560008,
Karnataka.
Telephone number: +91 9880236234
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@innovatrontechnologies.com
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website (www.Innovatrontechnologies.com). Please check our site periodically for updates.
If you choose to visit our website (www.Innovatrontechnologies.com) your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.
Drop an email to Info@innovatrontechnologies.com
